Duke University Hospital at 2301 Erwin Road in Durham, North Carolina

Customer Reviews about Duke University Hospital

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  My fiance has been here for almost 3 weeks and had sugary on his lung. The Staff, Dr's, Nurses, Specialists, everyone we have came in contact with has been amazing!! Everyone is super, friendly, helpful and take the time to explain what's going on thoroughly. Also very clean and sanitary. He has got amazing treatment from the minute we walked into the E.R. Best hospital I've had to deal with ever! I know if we have ANY issues in the future we will be taking the extra 45 min drive and coming here instead of going to the hospital in Roxboro!
  October 08, 2017

  by Rachael Kopp
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  Don't be fooled by the "Duke" name. Worst ER I've ever been to. It's a training hospital. They found out my father had a serve blood clot after an ultra sound & still made him walk back to the waiting room for another hour. The ultra sound tech was really fast and only looked at his thigh to knee and stopped. He walked back to the waiting room and was called in the back to draw blood. He questioned the need for blood work and a doctor came out of a room to inform him he had a clot and sent him back out to the waiting room. We spent a total of 6 hours in the waiting room & the doctor called it "quick" after we finally got a room. I was dumbfounded. My father repeated his story to the nurses and doctors, multiple times who didn't take the time to look at his chart. Had him self inject the medicine and sent him home without consulting a specialist like they promised. My father has a long medical history with multiple surgeries in the last couple years. Dismissed my concerns and sent him on his way. We tried calling duke to have them provide a specialist referral to see a doctor where he lives in Seattle. Duke denied the referral request because the doctors are outside of their network. Take that into consideration if you plan on going to this ER, you will be denied a specialist referral unless your doctor is in their network. Update - after arriving home in Seattle, he immediately went to his hospital where they provided another ultra sound. The Seattle hospital was very thorough and did an ultra sound on both of his entire legs and his stomach & found the clot was from his hip all the way to his calf. Since Duke stopped at his knee, they only said it was in his thigh. Will never think about returning to Duke's ER.
  August 14, 2017

  by Melissa Shields
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  It's a hospital. I've had a night nurse, while I was admitted, insert a latex catheter knowing I have a latex allergy, but the response from the other nurses and doctors and administration was good. They apologized, worried about me, were very patient, explained anything I asked about and stayed professional, courteous. My oldest was also an ER patient while still a newborn. Yes the wait was long. But the staff nurses and doctors were kind, thorough and considerate.
  March 15, 2017

  by Jennifer Managi

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